To get the most out of business intelligence best practices, it comes down to user adoption and usability. The path to success will be a very short one if these two are not working together. As a result, it is important to maximize efforts and see a lasting ROI down the road. The most successful business intelligence best practices we will discuss today will help your team create a solution that works for every person working in the company.
These 9 business intelligence practices will pave that well-trodden path to success.
1. Take the Business Mobile
Technology just keeps on evolving at a record pace these days. Developers create business-oriented tools almost weekly. These resources allow the team to complete a larger amount of work on smartphones than ever before. It seems like just yesterday that e-mails were the communication platform a business could not live without. Nowadays, mobile applications have quickly filled that spot.
As far as business intelligence best practices are concerned, the company must constantly be improving their mobile accessibility. Otherwise, they risk being left behind.
2. Offer the Team Proper Training
It doesn’t matter how good the tools in your tool belt are. I[f half the team doesn’t understand what the tools are for and how to use them, they are worthless. Each member of the team needs to be brought up to speed concerning the use of these tools. This body of knowledge will help them make the most of these business intelligence best practices. Everyone, in every department, needs to have the same access to downloadable content in order to succeed.
Many business intelligence users in the company use a very small amount of the resources available to them. Therefore, make sure they understand their power potential through proper training.
3. Identify Business Intelligence Personas
Now that everyone understands what tools they have in their tool belt, it is important that they know who should have access to what information. Different employees will need different tools to perform different functions. Some employees might need access to advanced analytical functions, while others need to access reports on their mobile device. The tools may be easily accessible, but the information provided is not one-size-fits-all.
Begin by grouping employees and defining their roles in the organization. A good start is grouping teams into four categories. These can be information designers, business analysts, business users, and information consumers.
4. Create a Business Intelligence Map
Before these business intelligence best practices can be implemented, a strategy or map must be clearly defined. Start by gaining input from each department, from the warehouse to the executive suite. Identify where business intelligence can have the biggest impact. This strategy allows users the opportunity to collect data, building up speed, and reaping the benefits over time.
Think big but start small. Cross successes off the list and expand when the time is right.
5. Assign the Right Roles
Perhaps one of the most important but easily overlooked parts of the process is assigning the right roles to your daily action steps. Although data are available to all, it is important that the right people are looking at that data and understand what their duties are. If these employees are not picking up the slack, then it affects all the others down the line.
When assigning roles, these employees must know their duties and how they affect the rest of the decision cycle. Four roles that must be considered are informed, controller, accountable, and performer.
6. The Metrics that Make Sense
If every employee has access to every single piece of information, your organization might be under unnecessary stress. The lack of a clear plan can lead to information overload. Of all the business intelligence best practices, defining which metrics are most important for the organization helps to streamline efforts and maintain focus on the goals. If the company is focusing on too many metrics at once, the goals will never be achieved.
Start with key results that determine the success of the company. Work back into the business to clarify which of those activities have the bigger impact on getting to the goal. This way, it becomes easier to filter important data from the rest.
7. Recruit a Business Intelligence Officer
Instead of allowing the team to lose focus or get overwhelmed on their own, assigning one person to be the business intelligence officer can keep the entire project rolling along. This officer will not only spread support to all employees in every department, but they will also have a technical understanding of the solution. This officer can provide technical support, basic training, and offer answers to any questions. In the end, everyone will be on the same page.
The officer will provide analytics and design reports. He or she will become a crucial liaison between everyday users and the acutely technical.
8. Reduce Complexities of Business Intelligence
If these business intelligence best practices are implemented throughout the company, the addition of another platform does create a more complex operating process. As the process becomes more complicated, so does the likelihood that it will not be executed. The solution is to stop changing the existing processes that are in place.
Try not to interrupt productivity within the organization. Rather than that, work in the solutions in a way that doesn’t add to the work load of the employees already shouldering the heaviest loads.
9. Encourage Employees to Experiment
Once employees understand the tools at their disposal, encourage them to experiment with these tools. By discovering new uses for these tools on their own, employees will begin to develop the necessary skills to solve problems on their own by thinking outside of the box.
These employees will begin to discover on their own that they can analyze millions of data sources from Google Docs, CSV, and Excel. They can also see how to incorporate new data from the outside world pertaining to demographic and price development.
These business intelligence best practices should become part of the organization’s daily workload. They will slowly enrich the company culture and improve overall operations. As a result, the entire company will be ready to take that well-trodden path to success.